MTN
1st Position
| Institution | Customer Engagement | Presence/Reach | Customer Support | Customer Experience | Total | Social Media Ranking | |||
|---|---|---|---|---|---|---|---|---|---|
| MTN | 13 | 10 | 4 | 8 | 35 | 1st Position | |||
| 9MOBILE | 10 | 10 | 9 | 3 | 32 | 2nd Position | |||
| GLO | 11 | 10 | 8 | 3 | 32 | 2nd Position | |||
| AIRTEL | 7 | 10 | 7 | 7 | 31 | 4th Position |
